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Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We process most of our deliveries through Couriers listed on checkout page and some few others not listed.
Do You Ship Internationally?
No
How Long Will It Take To Get My Package?
Within 2-5 days
PAYMENT
What Payment Methods Are Accepted?
Master card, visa card, Bitcoins and Altcoins, Bank transfer, online bank transfer, mobile bank transfer
Is Buying On-Line Safe?
Yes 100% and we have full buyer's protection and standard refund policy
Orders & Returns
How do I place an Order?
Open any product, click on Add to cart, click on proceed to check out and fill your Form with your personal Details and Pay the amount with available Payment option
How Can I Cancel Or Change My Order?
Contact Your Vendor or and if vendor doesn't reply on time, send a mail to support@afobuy.com indicating the name of your Vendor and product to cancel
Do I need an account to place an order?
Yes, it is easy to register on afobuy Nigeria with just 3 clicks and you can also earn referral commission.
How Do I Track My Order?
Click on Track Order Tracking from footer links or contact your vendor
How Can I Return a Product?
Contact your Vendor or send a message to support@afobuy.com id product is not in good shape
Vendors
How do fees work on AfoBuy?
Joining and starting a shop on AfoBuy is free. There are three Package for vendors: Intermediate, Advanced, and Elite.
It Free to publish a listing to the marketplace. A listing lasts for four months or until the item is sold. Once an item sells, there is a percentage transaction fee on the sale price (not including shipping costs). If you accept payments with debit card, credit card, Bitcoin, there is also a payment small processing fee based on their fee structure.
What do I need to do to create a shop?
it’s easy to set up a shop on AfoBuy. Create an AfoBuy account (if you don’t already have one), set your shop location and currency, choose a shop name, create a listing, set a payment method (how you want to be paid), and finally set a billing method (how you want to pay your AfoBuyfees).
How do I get paid?
Afobuy Pays directly to your bank account for now, When adding bank account, ignore the IBAN and SWIFT CODE section, just put in your Bank Name, your account/beneficiary name and Bank account number.
Do I need a credit or debit card to create a shop?
No, a credit or debit card is not compulsory required to create a shop especilally if you are creating a free account. To be verified as a seller (PAID MEMBERSHIP) you have the choice to use either a debit master/visa card or to pay with bitcoin.
What can I sell on AfoBuy?
AfoBuy provides a marketplace where you can sell everything